Get in Touch With Us
Got a question about something you've read on nam2013.co.uk, spotted an offer that's changed, or want to suggest a brand for us to look at? This page covers how to reach us and what you can expect once you do.
How to Send Us a Message
Email is the best way to get hold of us. Write to [email protected] and a real person on the team will read it and reply — we don't rely on automated responses to close out enquiries. We aim to get back to most messages within two working days, though it can take a little longer during busier periods.
A quick summary of what your message is about helps us route it to the right person faster, so do include a line or two of context along with your question.
What You Can Get in Touch About
- Site content and reviews — questions about how we cover free spins offers, welcome packages or any of the brands featured on our Best Non GamStop Casinos 2026 page.
- Corrections — bonus terms, wagering requirements and free spin allowances change often at operators outside the Gamstop scheme. If you've spotted something that looks out of date, tell us and we'll check it.
- Suggestions — if there's a new non Gamstop casino, a payment method, or a topic around slots not on Gamstop you'd like us to cover, we're happy to hear ideas.
- Partnership enquiries — if you represent an operator or affiliate network and want to discuss working with us, introduce yourself and explain what you have in mind.
- Support and self-exclusion questions — if you or someone you know wants information on managing their gambling, or on how self-exclusion tools work outside Gamstop, mention this in your message and we'll point you towards appropriate resources.
What to Include for a Faster Reply
Messages that get answered quickest usually include:
- The page or brand your question relates to
- What you've already checked, if it's a factual query
- Whether you're asking as a reader, an operator, or a partner
We don't need account numbers, payment details or any sensitive personal information to answer a general enquiry — please don't include these in your email.
How We Handle Editorial Independence
Some pages on nam2013.co.uk feature commercial relationships with the operators we list, including those in our comparison tables. This never decides how a brand is ranked or reviewed — our ratings are based on our own research into bonus terms, game libraries and payment options. If you contact us about a specific listing, we'll answer honestly, including where we think a brand falls short.
Before You Write In
If your question is about which casino to choose or how welcome offers and free spins compare across brands, our Best Non GamStop Casinos 2026 page may already have the answer, since it covers our full rankings and the reasoning behind them. For anything that page doesn't answer, an email is the quickest route to a direct response.
This site is intended for readers aged 18 and over. Thank you for taking the time to read this far — we look forward to hearing from you.